1. General Information
This website sells digital cross stitch patterns created by Viktoriia Pakhomova.
All products are delivered in a digital format (PDF/ZIP) and do not require physical shipping.
2. Product Delivery
- Digital products are delivered instantly to the email address provided during checkout.
- You will also see a download link on the confirmation page immediately after payment.
- If you did not receive the files, please contact us at: crossstitchpictorial@gmail.com.
3. Payment Methods
We accept online payments via:
- Bank cards (Visa/Mastercard)
- Apple Pay / Google Pay (if enabled)
- Other payment methods available through WayForPay
All payments are processed securely through the WayForPay payment system.
4. Refund Policy
Since all products are digital and instantly delivered, refunds are not provided.
If you experience any issues with the files, we will resend or replace them.
5. Use of Digital Products
By purchasing and downloading digital products from this website, you agree to the following terms:
- All cross stitch patterns are for personal use only.
- You may print the files for your own stitching projects.
- You may not resell, share, distribute, or upload the files to any platform.
- You may sell finished stitched items, but you must credit the designer: Viktoriia Pakhomova.
- Unauthorized distribution of digital files is strictly prohibited.
6. Contact Information
For any questions, please contact:
crossstitchpictorial@gmail.com